PRIVACY POLICY

Your privacy matters. Here's exactly how we handle your data.

Last Updated: January 1, 2026 • Effective Date: January 1, 2026

1. WHAT DATA WE COLLECT

Quote Analysis Data

  • • Quote documents (PDF/Images) you upload
  • • Project details, line items, and pricing info
  • • Analysis results generated by our AI

⚠️ Third Party Information

Our service analyzes documents that may contain personal information of third parties (e.g., Contractor Names, Addresses, Phone Numbers). By uploading these documents, you represent that you have the authority to share this data for analysis. We process this data solely to provide the Service and do not use it for direct marketing to those third parties.

Technical & Behavioral Data

We collect information about how you navigate and interact with our Service to identify bugs and improve usability.

  • • Session Replays: Clicks, scrolls, mouse movements, and typing (sensitive text is masked).
  • • Device Data: IP address, browser type, screen resolution, and operating system.
  • • Performance Logs: Load times and error reports.

Account & Payment

  • • Email address (only if provided for accounts)
  • • Payment tokens (Processed securely by Stripe; we do not store card numbers)

2. HOW WE USE YOUR DATA

Service Delivery

  • • To generate AI-powered pricing analysis
  • • To compare your quote against market benchmarks
  • • To detect fraud or abuse of the platform

Analytics & Improvement

  • • To understand user behavior via Microsoft Clarity
  • • To track aggregate traffic via Google Analytics
  • • To train our internal models (using anonymized, aggregated data only)

3. DATA RETENTION & STORAGE

30

Quote Documents

Raw uploaded files are automatically permanently deleted after 30 days.

90

Analysis Results

Analysis reports are retained for 90 days for user access, then anonymized.

∞

Aggregated Data

Anonymous, aggregated insights are retained to improve our AI models.

🌍 International Data Transfers

We operate globally. Your data is processed in the United States. If you access the Service from the UK, EU, Australia, or New Zealand, you acknowledge that your data will be transferred to jurisdictions that may not provide the same level of data protection as your home country. We utilize standard safeguards to protect this data.

4. YOUR PRIVACY RIGHTS

GDPR (UK & EU)

  • • Right to access your data
  • • Right to be forgotten (Erasure)
  • • Right to data portability
  • • Right to object to automated processing

CCPA (California/USA)

  • • Right to know what we collect
  • • Right to delete personal info
  • • Right to non-discrimination
  • • We do not sell your personal data.

AU, NZ & Canada

Users in Australia (Privacy Act 1988), New Zealand (Privacy Act 2020), and Canada (PIPEDA) hold similar rights regarding access, correction, and deletion. We treat all requests with the highest global standard (GDPR equivalent).

Exercise Your Rights

To request data deletion or access, email us at:

privacy@isthisquoteexpensive.com

5. COOKIES & TRACKING TECHNOLOGIES

Essential Cookies

Required for site functionality (e.g., Stripe security tokens, session IDs). These cannot be disabled.

Analytics & Session Recording

We use the following third-party processors to monitor and improve our service:

Google Analytics 4

Tracks aggregated traffic sources, page views, and user demographics. IP addresses are anonymized.

Microsoft Clarity

Records session replays and heatmaps to show us how users interact with the site.Note: All sensitive text inputs are masked by default to protect your privacy. By using our site, you agree that we and Microsoft can collect and use this data.

6. CONTACT US

If you have questions about this policy or our data practices:

Email: privacy@isthisquoteexpensive.com
Entity: QuoteChecker Systems (Digital Service)

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