Understanding Web Design Quotes vs Estimates
When hiring a web design professional, you'll encounter two types of pricing documents: quotes and estimates. Understanding the difference can save you thousands and protect you legally under Consumer Rights Act 2015.
The Key Differences
Quote (Fixed Price)
- Legally binding price commitment
- Protected under Consumer Rights Act 2015
- Changes require a formal Variation Order
- Contractor absorbs cost overruns
Estimate (Approximate)
- Non-binding price indication
- Can vary by 10-15% or more
- Final cost determined after work
- You absorb unexpected costs
Your Legal Protection in UK
Under Consumer Rights Act 2015, a written quote is generally considered a binding offer. Once you accept it, the contractor cannot increase the price without your written agreement through a Variation Order. The Trading Standards can help if a contractor tries to charge more than the quoted amount.
Always ensure your quote includes the contractor's VAT Number and clearly states whether VAT is included in the price.
Local Insight for UK
Under UK law, Section 75 of the Consumer Credit Act provides additional protection when paying by credit card for amounts over £100. If a trader fails to deliver, your card provider is jointly liable. Always pay at least part of your deposit by credit card for this protection.
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